DSAR & Privacy Requests
Clear policies. Transparent governance. Complete merchant control over catalog pricing, commissions, and automated local-currency settlements.
Welcome to the Quikk Help Centre & Legal Hub: Quikk was created by Rare Inc. to make everyday journeys and deliveries easier and more affordable, while helping local businesses reach more customers and grow.
Data Access & Privacy Requests Overview
Quikk was created by Rare Inc. to make everyday journeys and deliveries easier and more affordable, while helping local businesses reach more customers and grow. Use this page to request a copy of your personal data or update your account information.
1. Your Right to Permanent Account & Data Deletion
In full compliance with Apple App Store Review Guideline 5.1.1(v) and Google Play User Data Deletion Requirements, you may initiate permanent deletion of your Quikk account and associated personal data at any time—either directly inside the mobile app (Profile → Settings → Privacy & Security → Delete Account) or on the web using the interactive form below without needing to reinstall the app.
2. What Happens When You Delete Your Account
- Immediate Deactivation & 14-Day Grace Window: Your account is immediately signed out and deactivated. If you change your mind within 14 days, you can contact support to restore access.
- Permanent Cryptographic Purge (Within 30 Days): Your profile, phone number, email, saved addresses, and active session tokens are permanently erased from our production Firebase Authentication and Firestore databases.
- Statutory Financial & Safety Retention Exceptions: Anonymized tax ledger entries and unresolved safety/fraud investigation logs are retained solely as required by applicable law and cannot be used to re-identify you commercially.
Submit a Web Account & Data Deletion Request
Use this form to request permanent deletion of your Quikk passenger, customer, driver, courier, or merchant account.