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Transparency & Governance

Legal & Compliance Hub.

Clear policies. Transparent governance. Complete merchant control over catalog pricing, commissions, and automated local-currency settlements.

Welcome to the Quikk Help Centre & Legal Hub: Quikk was created by Rare Inc. to make everyday journeys and deliveries easier and more affordable, while helping local businesses reach more customers and grow.

TERMS AND POLICIES · QUIKK HELP CENTRE

Everything you need to know,
all in one place.

Quikk was created by Rare Inc. to make everyday journeys and deliveries easier and more affordable, while helping local businesses reach more customers and grow. Read our short, friendly overviews below before opening any specific policy page.

HOW WE WORK
DATA PROTECTION

Privacy Policy

How Rare Inc. collects, secures, exports, and deletes personal data and location telemetry across QuikkBusiness on iOS, Android, and Web.

Read Privacy Policy →
USER AGREEMENT

Terms of Service

Your contractual rights, 18+ age eligibility, local-currency pricing/settlement rules, dispute resolution, and App Store / Play Store terms on QuikkBusiness.

Read Terms of Service →
PLATFORM RULES

Community Guidelines

Standards for respectful conduct, zero tolerance for harassment or fraud, and marketplace integrity across QuikkBusiness.

Read Community Guidelines →
WEB & DEVICE STORAGE

Cookie & Storage Policy

Transparent breakdown of strictly necessary authentication and session storage (localStorage, session tokens) with zero third-party ad trackers.

Read Cookie Policy →
TRUST & SAFETY

Safety Guidelines

Physical verification standards, 24/7 Trust & Safety emergency escalation, helmet/tamper-seal mandates, and incident reporting on QuikkBusiness.

Open Safety Guidelines →
ACCOUNT CONTROL

Account & Data Deletion

Delete your Quikk account and personal data immediately in-app or submit a verified web deletion request in compliance with Apple & Google Play rules.

Open Deletion Portal →
INCLUSIVE DESIGN

Accessibility Statement

WCAG 2.1 Level AA alignment, Apple VoiceOver, Android TalkBack, keyboard navigation, and physical assistance across QuikkBusiness.

Read Accessibility Statement →
SERVICE SCHEDULE

Merchant Partner Agreement

Dedicated operational schedule governing QuikkBusiness workflows, responsibilities, and commercial protections across our operating markets.

Read Merchant Partner Agreement →
HELP & APPEALS

Help Centre & Support

Browse platform FAQs, report an issue with a ride, order, or storefront, or submit a support ticket to our Partner & Customer Support team.

Visit Help Centre →
Operator: Rare Inc. (d/b/a Quikk) Active Market: Juba, South Sudan Compliance: Apple App Store & Google Play

Corporate Operator & Platform Governance

QuikkBusiness (quikkbusiness.com) and the native Quikk and QuikkBusiness mobile applications published on the Apple App Store and Google Play Store are owned and operated by Rare Inc.

App Store & Google Play Compliance Summary

  • Account Deletion & Data Portability (Apple Guideline 5.1.1(v) & Google Play Data Deletion Policy): Immediate self-service account deletion inside the iOS and Android apps (Profile → Settings → Privacy & Security → Delete Account) and on the web at quikkbusiness.com/legal/delete-account.
  • Location Telemetry Transparency: Granular foreground and background location disclosures published at quikkbusiness.com/legal/location.
Legal Counsel Review Note Commercial Merchant Agreement & Settlement Review Notice: Clauses governing platform commission tiers (12%–15%), applicable local withholding tax documentation in each operating jurisdiction, and merchant chargeback liability for unsealed or spoiled goods are structured for commercial clarity and reviewed by Rare Inc. legal and tax counsel.